Our decades of experience is much more than a mark of credibility. The experience to design and execute projects with incisive clarity, purpose and inventive methods is our essential difference. And it makes all the difference in delivering for our clients.
JON HALL
FOUNDER
JON HALL
FOUNDER
Jon is the Founder & CEO of SpencerHall. He is a patented inventor with a 35+ year proven track record in creating innovative new concepts and branding strategies. He has a real aptitude for discovering patterns and themes in consumer behaviors/attitudes and using that to craft breakthrough ideas. Prior to founding SpencerHall in 1996, Jon spent 14 years in Brand Management at Procter & Gamble. His tenure included acquiring and re-launching Old Spice, as well as serving as Director of Beauty Care New Ventures where he created Olay Daily Facials. Jon graduated from Princeton University.
JON HALL
FOUNDER
JON HALL
FOUNDER
Jon is the Founder & CEO of SpencerHall. He is a patented inventor with a 35+ year proven track record in creating innovative new concepts and branding strategies. He has a real aptitude for discovering patterns and themes in consumer behaviors/attitudes and using that to craft breakthrough ideas. Prior to founding SpencerHall in 1996, Jon spent 14 years in Brand Management at Procter & Gamble. His tenure included acquiring and re-launching Old Spice, as well as serving as Director of Beauty Care New Ventures where he created Olay Daily Facials. Jon graduated from Princeton University.
Denise Anderson
Denise Anderson
Denise has over 25 years of true expertise in identifying unique consumer insights for marketing strategy, positioning, and innovation. Prior to joining SpencerHall in 2004, Denise spent 10 years working in brand management and new product marketing for RJR Nabisco, S.C. Johnson, and The Coca-Cola Company. Denise received a B.S. from the Wharton School of The University of Pennsylvania and an MBA from Duke University. As a moderator, she has a proven ability to listen and connect with consumers to really understand their thoughts, needs and desires on a deeper level. She is also adept at crafting ideas and concepts to help deliver on consumer-based insights. Her extensive marketing, new product development, and moderating experience has also made her very effective at probing for those hidden needs, insights and ideas to help strengthen a brand.
Diane Bowman
Diane Bowman
Diane has over 20 years experience as a creative strategist, which makes her ideal as a researcher or innovation consultant. She balances heart and brain thinking; a mashup creative director + marketing director. From insights, positioning, architecture to creative solutions, Diane provides fresh thinking and inspiration to solve brand and business challenges. She leverages her broad category experiences in FMCG, service and retail brands to make connections and cross-fertilize ideas. She specializes in uncovering rich consumer insight, building visions, telling stories, and developing actionable plans to drive change and ultimately raise brand value. Diane graduated from the University of Dayton, with a BFA in Graphic Design.
Sue Conley
Sue Conley
Sue is known for strategic rigor, creative insight, big ideas and ability to motivate diverse teams to deliver strong results. Before joining SpencerHall, Sue spent over 20 years in a variety of Brand Management and Marketing roles in Procter & Gamble’s Global Cosmetics business. Sue is also an Adjunct Marketing Professor at Johns Hopkins University. She has an MBA from Cornell and a BA in Psychology from Bucknell University.
Judy Copetas
Judy Copetas
Judy has 25+ years of insights, ideation and strategy experience. She spent 20 years at Procter & Gamble across their health, beauty and household care businesses with 3 years focused on the retail end of the business, specifically on the grocery channel. Judy focuses on bringing the power of meaningful insights to identify the right opportunity spaces and then develop strategies to capitalize on them. Judy has a BA in Political Science with minors in Business and History from Indiana University.
Laurie Dexter
Laurie Dexter
As Operations Manager, Laurie coordinates the estimating and scheduling of research projects to ensure that we deliver our projects on time and on budget. Laurie works closely with our suppliers to ensure we receive the best cost for the best quality research. Prior to joining SpencerHall, Laurie worked as a CPA for Price Waterhouse and managed the accounting department of several grocery store chains.
Jessica Harden
Jessica Harden
As Marketing Manager, Jessica leads SpencerHall’s client curation program. This includes developing messaging that conveys the powerful benefits that our Disciplined Radical Thinking process offers to potential clients. Prior to joining SpencerHall, Jessica worked at advertising agencies and PR firms in London, Cincinnati and Charlotte, NC. In those roles, Jessica led a variety of social media campaigns and prospect outreach efforts. Jessica graduated from Elon University with a degree in Strategic Communications.
Lisa Hall
Lisa Hall
Lisa is a Research Consultant specializing in questionnaire design and programming, helping ensure the most effective ways to dimensionalize consumer feedback on SpencerHall's Sounding Board sites. Lisa has over 10 years of system programming and analysis experience with companies such as Procter & Gamble and NCR.
Teri Patane
Teri Patane
As Director of Client Development, Teri is doing what she loves, building trusted, truly valued relationships. She has a proven track record helping clients find the best solutions to their business challenges. Prior to joining SpencerHall in 2023, Teri spent 28 years in this role working for Consumer Eyes and, prior to that, at Kane, Bortree & Associates, a company she helped build from the ground up. Teri attended SUNY, New Paltz as an Art Major.
Joanne Penne
Joanne Penne
Joanne joined SpencerHall with over 30 years of proven experience in Consumer Product Goods, Strategy Consulting, Healthcare, Retail and Banking. She honed her marketing, strategy and innovation skills at Unilever, Bel Brands and Walgreens. Joanne brings with her a high level of energy, a natural sense of curiosity and passion for consumer truths. She is adept at quickly cutting through the clutter, “connecting the dots”, and crafting clear strategies and compelling stories that drive businesses forward. Joanne has a BS in Economics and an MBA, both from Cornell.
Heather Schneider
Heather Schneider
As Research Manager, Heather oversees the execution of SpencerHall's qualitative research, ensuring that facilities deliver well-screened respondents, on time and budget. Before joining SpencerHall in 1998, Heather's background includes 10+ years at Cintas Corporation, where she managed qualitative and quantitative study design and implementation, including the creation of online data collection.
